Customer Reviews | Whitby Toyota Company

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Stephen Lopez

My wife and I recently purchased a Tacoma from Whitby Toyota and found the experience to be very positive. There was no pressure, just useful information about the truck. Chris was our main point of contact, but we also had great support from the rest of the WT team through the purchase process. They made sure that everything was ready for delivery, the vehicle pickup and overview went very smoothly. We found them to be a great team to work with.

Francesca Gatchalian

I want to extend a big thank you to the team at Whitby Toyota for the excellent job they did installing the roof rack on our vehicle. From the moment we arrived, the staff was friendly, professional, and incredibly helpful. They took the time to ensure everything was installed properly and securely, giving us peace of mind for our upcoming travels. The attention to detail and customer service was top-notch, and the entire process was smooth and efficient. It’s clear that the team takes pride in their work and genuinely cares about customer satisfaction. We’re so pleased with the result and grateful for the outstanding service. Highly recommend Whitby Toyota for any vehicle accessory installations – they truly go the extra mile! Thank you again!

Stephen Crouch

From selecting a new vehicle to the end when our ordered vehicle arrived. The staff were excellent. The purchasing of a new vehicle was an amazing experience. Once delivered the care did not stop. They took the time to go over all the features of the vehicle. To make sure I was comfortable before leaving the dealership with our new vehicle. Dropped back in a week later to ask a question. No problems, was seen to in good time. Highly recommend your next Toyota purchase be at Whitby Toyota!

Rhose Gueta

Had a great experience at Whitby Toyota for my first ever car purchase! Chris was very helpful, friendly and knowledgeable. Also shoutout to Dominik for helping me prank my dad 🤣 Overall, I would definitely recommend this dealership if you’re in the market for a car.

The only Toyota dealership for me!

This dealership works hard and they are constantly responding to feedback to make the experience better. As long as I am buying a Toyota, they are the only ones that I will consider for my purchase and long term maintenance.

Great Service!

Great service and all the service reps are so helpful, caring and understanding. You can ask the service reps about anything and they will take the time to explain it. I will never stop trusting Whitby Toyota because they are the absolute best. I know that my car is in the hands and that the repair/service will be done right the first and if there is a problem with the service they will make it right.

Harry Lo

Professional Team

Today I took my car to Whitby Toyota for a service appointment. Cameron was my advisor, he was very professional and showed exceptional respect to me. He advised me of some burnt out light bulbs which I knew before. The staff there is very good, based on my experience. Sharing my experience is a show of appreciation to the excellent team at Whitby Toyota.

Hbkgrand

Made Finding a Vehicle Easy

I was planning on getting a car and was hesitant because of leasing the car and a lot of other concerns but the representatives were really great and provided all the information and made getting the car as easy and painless as possible. Great experience!

Pappa P

Great Service Department

This is a rating of the service department only.
After my experiences at Clarington Toyota, I was nervous about bringing my vehicle here for service and warranty work.
I must say my fears were unwarranted. The professional integrity here really impressed me.
I've had my vehicle here twice now, the first was just my wife and children and the second time was the whole family.
I was worried about sending my wife alone with the kids as every dealer I've ever dealt with takes about 2 hours to do a scheduled oil change!
My family was very well taken care of by Brian in the service department. They got my van out very quickly, and even provided gifts and activities for my girls! My wife was very happy.
When we returned for another service we met Brian again. He remembered my girls and they got even more treats!
I would recommend this service department over all other dealers I've visited.

Colette R

Fast Service

Very good experience. I had my engine light on and I stopped by Whitby Toyota. I waited less than half an hour. It seemed to possibly be an oxygen sensor defect. They put the light off and confirmed that there was no danger. If it happens again I only need to call them and I go back to my routine.

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