Great Service Means Happy Customers

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5
Stephen Crouch
From selecting a new vehicle to the end when our ordered vehicle arrived. The staff were excellent. The purchasing of a new vehicle was an amazing experience. Once delivered the care did not stop. They took the time to go over all the features of the vehicle. To make sure I was comfortable before leaving the dealership with our new vehicle. Dropped back in a week later to ask a question. No problems, was seen to in good time. Highly recommend your next Toyota purchase be at Whitby Toyota!
5
Ramona Strojevs
We just purchased a 2025 Toyota RAV4 Hybrid. The saleswomen, Sharon, was delightful. Super knowledgeable, friendly, NO pressure at all whatsoever. She was straight forward, answered all our questions and concerns. A great person to deal with. The delivery was also good - slightly rushed - they must have been running late that day. However, we have been assured that we can call, or make an appointment to have them go over features again. These cars are so so complex now, you do need a couple of times with someone who really understands the software / computer setup part of it all. All in all - a very good experience and I do recommend this dealership.
5
Cassandra Packard
I had a great experience with this dealership. I had my winter tires changed over to summer tires and for the first time ever, I left the tires with them to store for the season. It was the reason I chose to go there for the service. They were quick and efficient. With three different areas to sit, the customer waiting area is big enough to accommodate many people. I went back a week later to have the retorque done and as promised, I didn’t have to wait at all. Thanks Whitby Toyota for your prompt and professional service!
5
Udatta Chatterjee
I visited Whitby Toyota Recently for my Toyota Service appointment scheduled with them for inspection. After my Service I worked with Chris Hiebert. I am really happy the way each and every queries were handled, it was very professional and I got all my answers. My Lease buyout went very smoothly within a day. He actually provided me all the details I need over the mail so that there is no further delay in documentation. I really want to thank Chris and all other office and service staff for the smooth transaction and closure of the deal. Thank you all, I appreciate your effort.
5
Jessica Murley
I placed an order at the beginning of September for a new Corolla - my first car. I had a good idea of what I wanted when I came to Toyota. John provided me even more information and guidance on my car. John was incredible helpful, patient, kind and responsive to me throughout the progress. I was very excited and anxious to get my car and John responded to my many (many many) messages regarding updates on my car. John was able to get my car to me in less time than quoted and secured my first choice colour. I love my car and I am so happy with the entire experience. I cannot recommend John enough, he exceeded my expectations and I am eternally grateful!