Customer Reviews | Whitby Toyota Company

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Rose P

An Exceptional Experience

I Had an exceptional experience at Whitby Toyota today! Thank you to Mike and the Parts & Services team for your amazing customer service! I received a flat tire late last night. Even with the busy winter tire season upon them, Mike and his team worked their magic and had a brand new tire put on my Rav4. Thank you so much!!

Pappa P

Great Service Department

This is a rating of the service department only.
After my experiences at Clarington Toyota, I was nervous about bringing my vehicle here for service and warranty work.
I must say my fears were unwarranted. The professional integrity here really impressed me.
I've had my vehicle here twice now, the first was just my wife and children and the second time was the whole family.
I was worried about sending my wife alone with the kids as every dealer I've ever dealt with takes about 2 hours to do a scheduled oil change!
My family was very well taken care of by Brian in the service department. They got my van out very quickly, and even provided gifts and activities for my girls! My wife was very happy.
When we returned for another service we met Brian again. He remembered my girls and they got even more treats!
I would recommend this service department over all other dealers I've visited.

Hbkgrand

Made Finding a Vehicle Easy

I was planning on getting a car and was hesitant because of leasing the car and a lot of other concerns but the representatives were really great and provided all the information and made getting the car as easy and painless as possible. Great experience!

Colette R

Fast Service

Very good experience. I had my engine light on and I stopped by Whitby Toyota. I waited less than half an hour. It seemed to possibly be an oxygen sensor defect. They put the light off and confirmed that there was no danger. If it happens again I only need to call them and I go back to my routine.

Harry Lo

Professional Team

Today I took my car to Whitby Toyota for a service appointment. Cameron was my advisor, he was very professional and showed exceptional respect to me. He advised me of some burnt out light bulbs which I knew before. The staff there is very good, based on my experience. Sharing my experience is a show of appreciation to the excellent team at Whitby Toyota.

Anja Knutson

An Incredible Team

I picked up my brand new 2014 Toyota Rav4 last night. I absolutely love it and I am very glad I chose this vehicle! I had Sam K as my salesman. He is such a gentleman, and a pleasure to deal with, no pressure! Chris in finance is also an incredibly kind and caring man and it was very nice to have met both of you! I would be more than happy to continue to deal with these 2 guys any time! Thanks, Sam and Chris and Whitby Toyota for making my new "family vehicle" purchase so easy and stress-free! Merry Christmas and a happy New Year!

Great Service Means Happy Customers