We had a wonderful experience with Whitby Toyota while purchasing a Toyota Corolla Hatchback for my wife. The team truly stood out in a market where many dealerships rely on the brand to sell itself and don’t always prioritize customer satisfaction. Whitby Toyota Sales team was different; they treated us like valued customers from start to finish.
Our sales advisor, Arda Seyranoglu, a simple call was our starting point and the reason we immediately felt confident in choosing this dealership. He was professional, honest, and clear in setting expectations. I was looking for a stock vehicle with winter tires, and everything was delivered exactly as promised, on time, with no unnecessary frills or pressure.
A special thanks to David Marshall, the Sales Manager. Kudos to him for building such a great sales team. Every time David picked up my call, I felt relieved because I knew he would listen to my concerns, answer clearly, and genuinely try to find the best solution. That level of accessibility and care is rare.
Finally Patrick Aiken, the Delivery Coordinator, made the delivery process absolutely smooth. He was extremely patient, answered all our questions, and ensured we were comfortable and informed before driving away.
Because of this experience, I’ve already referred a friend of mine to Whitby Toyota, and they have ordered a Toyota Crown from here. I wish everybody do have the same experience.
- Vishnu Sukumaran
