I recently purchased a vehicle from Whitby Toyota, and I cannot say enough good things about my sales associate Lucky Hayer. From the moment I walked onto the lot, they made me feel welcomed and valued. Lucky Hayer was incredibly knowledgeable, highly professional, and genuinely attentive to what I was looking for. What stood out the most was the complete lack of pressure—they gave me the honest, transparent details I needed to make an informed decision at my own pace. They patiently answered every single question and went above and beyond to ensure the entire process was smooth, transparent, and completely seamless from start to finish.If you want a hassle-free, enjoyable vehicle buying experience, go see Lucky Hayer! I will absolutely be recommending them to all my friends and family. Thank you for the stellar service!
I usually don’t leave reviews, but this deserves to be publicly shared.
My 2023 RAV4 Limited started having issues with the 360, front, and reverse cameras. It initially began with the reverse camera, which turned out to be part of a recall. After the repair, when i took my car back, i found out the issue wasn’t just the reverse camera.
The worst part was that my vehicle had just passed the warranty period. Thankfully, Adam stepped in and made sure we received the help we needed. He truly went above and beyond our expectations.
Long story short — our car is now completely fixed, everything works perfectly again, and we paid absolutely NOTHING. Yes, nothing! They even provided us with a rental car while our vehicle was being serviced.
I’d also like to thank Divino for constantly keeping us updated on the status of our car and for making sure our beloved vehicle was in good hands throughout the entire process.
Excellent customer service like this is hard to find these days, and we truly appreciate everything they’ve done for us. Salute to Adam, Divino and Jeff!
I recently purchased a brand new Sequoia from Whitby Toyota, and the entire experience was outstanding from start to finish. Ed and the team was incredibly professional, knowledgeable, and respectful throughout the process.
They took the time to walk me through all the features of the Sequoia, answered every question I had, and made sure I felt confident driving it off the lot. The buying process was smooth, transparent, and efficient, which made a big difference.
I had to take my vehicle into whitby Toyota to get fixed. They were very pleasant and friendly to deal with. They let me know what the issues were and took care to get the right parts to fix the issues. I am very pleased with the results. I had my vehicle fixed and running great very quickly. I would definitely refere anyone to awhitby Toyota. They are very efficient
