We had a wonderful experience with Whitby Toyota while purchasing a Toyota Corolla Hatchback for my wife. The team truly stood out in a market where many dealerships rely on the brand to sell itself and don’t always prioritize customer satisfaction. Whitby Toyota Sales team was different; they treated us like valued customers from start to finish.
Our sales advisor, Arda Seyranoglu, a simple call was our starting point and the reason we immediately felt confident in choosing this dealership. He was professional, honest, and clear in setting expectations. I was looking for a stock vehicle with winter tires, and everything was delivered exactly as promised, on time, with no unnecessary frills or pressure.
A special thanks to David Marshall, the Sales Manager. Kudos to him for building such a great sales team. Every time David picked up my call, I felt relieved because I knew he would listen to my concerns, answer clearly, and genuinely try to find the best solution. That level of accessibility and care is rare.
Finally Patrick Aiken, the Delivery Coordinator, made the delivery process absolutely smooth. He was extremely patient, answered all our questions, and ensured we were comfortable and informed before driving away.
Because of this experience, I’ve already referred a friend of mine to Whitby Toyota, and they have ordered a Toyota Crown from here. I wish everybody do have the same experience.
I had an amazing experience at Whitby Toyota! From the moment I walked in, the team was welcoming, professional, and provided excellent service. My sales representative, Ed Shor, truly went above and beyond. He took the time to explain everything with honesty and made the entire process stress-free.
What impressed me most was Ed’s dedication—he even came in on his holiday to personally meet me for the delivery of my new 4Runner. That level of commitment speaks volumes about his care for customers.
If you’re looking for a dealership that values integrity and customer satisfaction, I highly recommend Whitby Toyota and Ed Shor. Thank you for making this such a great experience!
Jeff, Stephanie and the entire team at Whitby Toyota were an absolute pleasure to deal with when I was searching for a new 4Runner for my mom. They managed to source an incoming truck in our preferred spec which helped reduce the wait time, gave us good pricing on it and were patient with us throughout the process. I can't recommend them enough and look forward to purchasing from Whitby Toyota in the future.
Whitby Toyota made me feel that my needs, were the most important.
I was comfortable, and felt safe, that Whitby Toyota would put me in the car I needed, for my life style.
Whitby Toyota was the only place I went to, when, I needed a car. It should be your only stop as well.
Their reputation is of the highest standard.
The staff are all amazing, the owner should be proud to have built such a great business.
Thank you Whitby Toyota!!
